Guarantee
THE HEALTH NETWORK, INC. (THN) FocusUP.com products purchased directly from us are backed by a 30 day money back guarantee. We will gladly assist you with any purchase or product-related need.

Return Policy
To return a FocusUP.com product, call Customer Service toll free at 888-867-5559 and request a Return Merchandise Authorization (RMA). You will receive instructions for returning your unused product. In addition, your Customer Service agent will explain both the return and refund process to you at that time.

Refund Policy
If you are not satisfied with your direct purchase from THN, we will refund the product price, less shipping and processing.

Shipping and Processing

Canada: Packages shipped from our Manufacturer in the US to Canada are charged a flat shipping and processing rate of $9.99 (US).
US: Shipping and processing rates for packages shipped to a U.S. zip code are charged a flat shipping and processing rate of $7.99 (US).

Sales Tax
Residents of Virginia are required by law to pay 5% sales tax on purchases.